We understand that to transform your business, realize new opportunities, handle change, and deliver high quality products and services, you need your people to be engaged and committed in what they do. Paramount to this is having the ability to work while on the move, using a mobile device of preference.
We also offer a series of everyday mobile business apps designed to make tasks like timesheet and expense submission as quick and simple as possible.
For field service organizations, empowering service technicians and increasing workforce productivity are some of the main drivers to increased customer satisfaction and profitability. IFS Mobile Work Order, built on our new IFS Aurena Native mobile framework provides all the capability a field technician needs in a highly configurable app that can be tailored to your processes without the need for customization. Field technicians have access to all the customer and equipment details, documentation, inventory and task related information they need to ensure their work is done right first time in the most efficient way to provide service that delights your customers. Our framework includes offline capability that ensures service can be delivered regardless of network coverage.
In Maintenance, both site-based and disparately-located engineers need the right information available to them to undertake preventive and reactive work on high value assets in an efficient and effective manner. Here, we offer a maintenance-specific version of IFS Mobile Work Order, centered around the equipment being maintained with offline capability whilst also offering our Technician Portals – a responsive online application that provides all the capability of mobile work order with a simple, quick to deploy architecture that lets you get up and running in minutes.
Downloadable from Google Play and Apples App Store, each of our mobile business apps focuses on a very clear task, presenting the important and relevant information. The Apps incorporate device features such as phoning, messaging, email, GPS, maps, voice recording and photo capture.
Current IFS business apps include:
CRM Companion – Designed to support sales personnel in day-to-day work in the field and their managers. Allows you to keep track of customers, business leads, business activities and opportunities.
Notify Me – Provides a single unified list that tells you when there are new business events requiring attention such as Absence Requests, Purchase Requisitions and Supplier Invoices. It is possible to Approve or Reject the events directly from the App.
Time Tracker – Lets you report and confirm worked time and view the current time reporting status. Shows current status at a glance and shortcuts enable quick, easy daily time reporting.
Trip Tracker – Track expenses, mileage, and deductions during your travels. Handles expenses, mileage, allowances and deductions for travel and allows reporting against a single company, or multiple companies.
The IFS Warehouse Data Collection solution has been developed to meet the demands of businesses that want a one-stop-shop solution for warehouse mobility. The solution provides a highly configurable process-driven interface and ease of use that requires minimum training and significantly reduces errors. IFS Warehouse Data Collection is a complete solution for fast and accurate reporting of warehouse transactions using barcodes and mobile devices.
Benefits for the user:
Benefits for the business:
As the mobile device market reaches saturation point, mobile operating systems are becoming more robust and secure, ready to handle enterprise-level business. Enterprise software vendors involved in ERP, EAM and FSM are also evolving their products to enable more mobile computing. This Technology Evaluation Centers report covers: